Privacy Policy

Personal information is anything that can identify you, for example, your name, email address, how you found out about our services, or how you’ve accessed our sites. We will keep your personal information safe.

For Digital Leaders

The Childnet Digital Leaders platform will only display a limited amount of personal information (first name, first initial of your last name and educational setting) and we will not make your email address public.

For educators and educational settings

When you express interest in, or sign up to the Digital Leaders Programme through the Childnet Digital Leaders website, we collect information about you including your name, educational setting and contact email address. We will not make your email address public.

For educators, educational settings and Digital Leaders

Accessing our website and platform

For security purposes, we do collect some personal information about you, for example, your IP address. This is so that we can block someone if they try and get into our site. We will keep this information for 6 months.

Browsing our platforms and public website

The platforms and public website automatically collect information about how users are accessing them (including what badges they achieve and what activities they have completed). We will only share this kind of information to talk about statistics gathered from a big group of young people. We will never share information on an individual. The lead educator will be able to see statistics about individuals in their own team. Digital Leaders can upload their own profile picture and we will not use their profile picture in other ways.

We also collect anonymous information about browsing sessions to help us improve our website. We are committed to ensuring that this information is collected, stored and used in an ethical way which observes UK data protection legislation. We use a tool called Google Analytics to collect this data. All of the data is stored securely on Google’s servers. In order to track your browsing across sessions, Google Analytics will place a ‘cookie’ on a user’s machine (a small text file that websites use to track and remember information across several browsing sessions). A user can tell their web browser not to accept cookies if they don’t want their data to be collected in this way (refer to web browser’s help file for more information).

For further details on Google Analytics and the Google Analytics privacy policy, please visit the Google Analytics website.

The kind of data we collect includes the pages that users visit on both the Digital Leaders platforms and public website, the number of times they have been visited, operating systems, screen resolutions, web browsers and versions, and country where the platforms and public website was accessed.

This data helps us:

• To plan for future site developments
• To identify any technical issues such as when users login to the sites
• To gauge the success of our competitions and modules
• To identify periods of heavy site usage, to help forecast when is best to perform maintenance work on our server

If you are able to access the Community on the platforms, please bear in mind that the content you post will be seen by everyone on the platform (unless we need to remove it – please see our Community Rules).

For educators, educational settings, parents/carers and Digital Leaders:

We do not provide any personal information to third parties for commercial purposes, so we will never rent or sell your personal information to other organisations.

If you have given us permission to contact you, we pass on your details to third party companies and/or individuals to perform certain functions on our behalf. The third parties that we work with in order to carry out certain administrative functions are the following companies:

• Salesforce
• Giveclarity
• Form Assembly
• Campaign Monitor
• Sendgrid
• Contra
• Edmodo
• Bee Digital
• WordPress
• Hotjar

If any third party requires access to your personal information then we will make sure that:

• the third party agrees to use it only for the agreed function(s) and not for any other purposes
• the third party agrees to process the personal information in accordance with this Privacy Policy and as permitted by the UK’s data protection legislation
• We may also share your personal information with a third party if
  • it is required or authorised to do so by law or for child protection purposes
  • we have your consent to do so

Additionally, for educators and educational settings

If you have expressed an interest in the Childnet Digital Leaders Programme but have not yet joined, we will contact you to support your educational setting to try out the guest login before joining. This will include email contact using the address provided to us, using one or more third parties above to store and retrieve your contact details.  If you express an interest in the Childnet Digital Leaders programme and/or use the guest login, but then don’t go on to sign up to the programme, we will keep this information for up to three years.

Once joined we send a Digital Leader newsletter to give you the latest updates about the programme. You can unsubscribe from this at any time.

We use images in a range of materials to promote Childnet as a whole and also to illustrate particular areas of our work like the Childnet Digital Leaders Programme. This includes (but is not limited to) publicity materials such as our public website, leaflets, brochures and posters, newspapers, magazine articles, television programmes, newsletters, social media and publications for the internet.

From time to time we use quotes from Digital Leaders and educators to promote Childnet as a whole and the Childnet Digital Leaders Programme. If we want to use your quote along with your name, we will contact you to ask your permission.

This consent also covers participation photography and video content taken at Childnet events.

We will use these images and quotes in our materials for 2 years, but may store these on Childnet’s internal storage for up to 15 years.

Specifically, for educators, educational settings and Digital Leaders

We will ask for permission before posting anything outside this platform that might identify an individual. For example, if a Digital Leader makes a really amazing video that they are featured in, we will check with the Leader to make sure they are happy for us to share it on our website, in our newsletter or social media.

This consent also covers participation in our events.

We will use these images and quotes in our materials for 2 years.

Additionally, for educators and educational settings and Digital Leaders

When an educational setting subscribes to the programme, we will ask for optional Media Consent from Digital Leaders and from their parents/guardian. This gives permission for us to use photographs and images of Digital Leaders, and for us to securely store these for future use.

We advise schools to follow their own GDPR compliant school regulations when sending us through Digital Leader consent forms. We suggest if sending by post to use recorded mail and if emailing to use a password protected attachment.

If young people and/or their parents/guardian do not consent to Childnet using such images, this does not affect young people being on the programme. Educators’ names and quotes may appear if they provide permission for this, related to stories, quotes or other content about your educational setting’s experience of the Childnet Digital Leader Programme. Digital Leaders can withdraw their Media Consent at any time by contacting [email protected]. The lead educator contact can also do this on their behalf.

We will ask the young people’s permission to share anything outside of the platform that they have posted on the Digital Leaders platform, as we recognise that they may not have explicitly given consent for it to be shared more widely.

We will never fully identify a young person in conjunction with an image or video. We may use partial information such as first name and educational setting.

We may use quotes that young people have shared in your training, in the community, or in any evaluation, but we will only share this anonymously, or we will ask for their permission to quote it directly.

We will remove any/all of a user’s data if you request us to, unless we have reasons to keep this. This may be because of a child protection issue for example.

Photos, quotes and videos

At any time, a user can make a request for us to stop using an image/quote/video that includes them, or to remove all of the data that we have about them. Online photographs/quotes/videos will be removed immediately and printed or published footage will be removed for subsequent print runs and editions.

Personal Information

For Digital Leaders

Young people can also request for us to remove all of the data we have about them, however this might affect their participation as a Digital Leader on the programme.

For educators and educational settings

An educator can request for us to remove all the data we have about them, however this will affect their educational setting’s participation on the Digital Leader Programme, unless alternative contact details can be provided to us.

Digital Leaders, educators and educational settings can send this request to [email protected], or it can come from a parent/carer.

For Digital Leaders

We will securely store a young person’s personal information, which includes the parental and media consent form for up to 3 years (including name, email and website data) and then we will delete it all. We may use images or videos of them during that time (that we have permission to use) but as mentioned above, they do have the right to request that we stop using these at any time.

We will keep some aggregate data (for example, evaluation statistics for the year a young person was in the programme) but no personal information.

For educators and educational settings

We will securely store your personal information, along with personal information about your educational setting’s Digital Leaders – which includes the parental and media consent form – for up to 3 years (including name, email and website data) and then we will delete it all. We may use images or videos of young people during that time (that we have permission to use) but as mentioned above, you do have the right to request that we stop using these at any time.

We may ask a setting or young person to take part in research or evaluate our services, website or activities related to the Childnet Digital Leaders Programme or other areas of Childnet International’s work. Examples of this include our annual survey, feedback on training modules or telling us what the government, digital industries or platforms should do to make the internet safer for young people. This means we may ask for  personal information such as (but not limited to):

• Name
• Address
• Gender
• Age
• Name of educational setting
• (For educators and educational settings) Information about your organisation and your role

We will only contact an individual about their responses if they have consented to being contacted. All results that we publish will be anonymised unless an individual consents to be identified for any particular reason (for example they want to provide a quote in support of our work). Any consent forms or records will be retained for as long as we need them for our purposes and not used for any other purpose.

• Don’t share personal information on the Platform – for example, full name, email addresses, social media usernames or a phone number
• Don’t post any personal information about others – and this includes sharing photos or videos without asking permission from that person first
• Don’t share username and password with friends or post these details online for others to see. A Digital Leaders account is for the individual Digital Leader who the account was created for only
• If there is material from either of the online learning platforms that a young person would like to copy and share somewhere else, for example a screenshot of the Leaderboard with the educational setting’s name at the top, please first make sure that it doesn’t reveal personal information about other Digital Leaders i.e. their name.

Additionally, for educators and educational settings:

If the educational setting’s main contact for the Childnet Digital Leaders Programme leaves during the subscription period or any other information such as name of educational setting, name of contact educator or email address changes, please contact us to provide updated information. To do this email [email protected].

If you have questions about this privacy policy please feel free to contact us at [email protected].

You can also see our full Childnet Privacy Policy.

We reserve the right to change this Privacy Notice from time to time and suggest therefore that you review it periodically. We will make sure that if we do change this policy then it will be in accordance with GDPR.

This version of the Privacy Policy was last updated in September 2019.